Understanding customer behavior, preferences, and market trends is crucial in the ever-competitive Telco landscape. AI and ML technologies are being harnessed to gain valuable insights into customer behavior and preferences, enabling CSPs to enhance the overall customer experience.

Speakers:

• Danny Han Seng Foong - Head of Strategy, Telenor Asia

• Sandeep Arora - Senior Vice President (APAC & MEA), Rakuten Symphony

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